Chromebook 4

[Sophielou]

Has anyone who has purchased the samsung s22 series received their chromebook 4 or the £200 prepaid Mastercard? I claimed mine 2 weeks ago and I've still not heard anything. Also does anyone know why it takes so long for them to arrive? You don't have to wait 45 days if we had paid £299 for the laptop so why are we having to wait 45 days now?

[madasaf1sh · Accepted solution]

@Sophielou 

It is Samsungs Promotion, and they set the terms and conditions of the offer, and to be fair, its 14 days for the Change of mind time period, so its 31 days from them... 

Its a freebie, at the end of the day... 

Also the PrePaid MasterCard is the same as per the Terms: 

£200 digital prepaid MasterCard: Available with Samsung Galaxy S22, S22 Ultra, Z Flip4 or Z Fold4, on 20GB+ tariffs. Offer ends 1 February 2023. Minimum term applies and will vary dependant on device or sim chosen. UK Residents and 18+ only. Digital prepaid MasterCard will be issued 45 days from your eligible product purchase, provided you have not cancelled your service or returned your handset, that you remain on an eligible call plan, and you have followed the claim process. Active email address and mobile number required for offer redemption. Within 14 days of purchase, customers will receive email and SMS with instructions on how to obtain digital prepaid MasterCard, and customers must claim prepaid MasterCard 30 days of receiving the instructions and then activate the card within 90 days. Prepaid MasterCard card is issued by GVS Prepaid Ltd, an Electronic Money Institution authorised in the UK by the Financial Conduct Authority with Firm Reference number 900230, pursuant to license by MasterCard International Incorporated. MasterCard® is a registered trademark of MasterCard International Incorporated. Further terms and conditions apply, see https://www.o2redeem.co.uk/january/terms.