cancel
Showing results for 
Search instead for 
Did you mean: 

Can't text one specific number

Anonymous
Not applicable
My daughter is no longer receiving my text messages, we have never had this problem until today. I can call her, and I receive her texts no problem.
I have the Xperia X compact and she had Samsung A3. I have checked that she hasn't accidentally blocked me, she hasn't.
Any suggestions?
Message 1 of 6
2,508 Views
1 ACCEPTED SOLUTION

Accepted Solutions

Anonymous
Not applicable
Thanks, as I picked up her phone to have another look it practically vibrated out of my hand lol. All the missing messages in one go! No idea what the problem has been, or how it fixed itself.

View solution in original post

Message 4 of 6
2,498 Views
5 REPLIES 5

MI5
Level 94: Supreme
  • 151913 Posts
  • 650 Topics
  • 28848 Solutions
Registered:
Her Samsung has a spam number list in the message app settings.
It's likely your number has been added there and your messages have gone into her spam folder.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 6
2,504 Views

jonsie
Level 94: Supreme
  • 95877 Posts
  • 612 Topics
  • 7137 Solutions
Registered:

She has almost certainly blocked you. On the Samsung there are two separate block lists,one for calls and one for messages. She needs to open messages and then press the three dots or the More tabat the top and go into settings. There will be a block list or spam filter there.

Message 3 of 6
2,504 Views

Anonymous
Not applicable
Thanks, as I picked up her phone to have another look it practically vibrated out of my hand lol. All the missing messages in one go! No idea what the problem has been, or how it fixed itself.
Message 4 of 6
2,499 Views

jonsie
Level 94: Supreme
  • 95877 Posts
  • 612 Topics
  • 7137 Solutions
Registered:
Message 5 of 6
2,488 Views

Martin-O2
  • 8165 Posts
  • 772 Topics
  • 94 Solutions
Registered:

Good to hear this is sorted @Anonymous! If you have any further problems with it please let us know smiling

COVID-19 support - Help and support from O2 during the lockdown
Access for You: Registration - Find out how to register for our Access for You service.
Just joined the community or thinking of registering? Check out this handy starter guide!
Have a query about your account? login to My O2 for help


If you'd like to take part, why not register? slight_smile
signature

Message 6 of 6
2,438 Views