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Apps

Anonymous
Not applicable

Hi can any one tell me why i cannot get into my Apps store on my phone it just keeps saying unable to open this page or check again later      THANKS, CRAIG.

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Anonymous
Not applicable

If a reboot doesn't fix it....

 

Here are the official steps.

 

  1. Visit Settings > Apps on your device
  2. View All apps
  3. Select the Google Play store app, and then tap Clear data and Clear cache.
  4. Then, select Download manager and tap Clear data and Clear cache.

This is for Android btw.

View solution in original post

Message 5 of 6
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Anonymous
Not applicable

Hi,

 

 

probably just a temp glitch.

 

Shut the app {kill it} and try again later.

Message 2 of 6
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Anonymous
Not applicable

Hi

 

Restart your phone and try again.

Message 3 of 6
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MI5
Level 94: Supreme
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Registered:
What phone? What app store?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 4 of 6
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Anonymous
Not applicable

If a reboot doesn't fix it....

 

Here are the official steps.

 

  1. Visit Settings > Apps on your device
  2. View All apps
  3. Select the Google Play store app, and then tap Clear data and Clear cache.
  4. Then, select Download manager and tap Clear data and Clear cache.

This is for Android btw.

Message 5 of 6
3,581 Views

perksie
Level 69: Guiding Light
  • 27019 Posts
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Registered:

@Anonymous wrote:

Hi can any one tell me why i cannot get into my Apps store on my phone it just keeps saying unable to open this page or check again later      THANKS, CRAIG.


Are you able to get on the internet at all with this phone?

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1
Message 6 of 6
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