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95,897 Members
1143181posts

Community Activity

Wembley Awaits

Evening all, Just jumping on to let you know this coming Sunday i'll be making the journey from Manchester to Wembley to attend the FA cup semi final between Nottingham Forest and Manchester City. As i'm getting the coach down it's likely i won't be ...

Wembley Stadium GIF by Salford City FC.gif
Dave-O2 by Community Manager
  • 66 Views
  • 3 replies
  • 0 kudos

I can’t get hold of O2!

I am stuck abroad and my payment didn’t go through for O2 monthly. They stopped my phone so I couldn’t receive the text code to log into my O2 to pay it. I paid using bank transfer with asked for reference. My phone is still blocked. I can’t call the...

Shervorn by Level 1: Joiner
  • 82 Views
  • 4 replies
  • 0 kudos

Word Association Thread (New)

As the old thread has disappeared off the 'face of the earth', I've started a new thread for those of us who enjoy Off Topic.Along the lines of the previous one, the idea is someone writes a word and the next person adds another word linked to the pr...

Cleoriff by Level 94: Supreme
  • 208548 Views
  • 9957 replies
  • 0 kudos

Am I paying to call 123

Calling 123 from an O2 phone I assumed would be free because it's a service provided by O2 for O2 customers, especially as my PAYG tariff has unlimited minutes. My remaining balance has gone down however, and I can't find my chargeable usage, but pre...

DNupNorth by Level 1: Joiner
  • 183 Views
  • 12 replies
  • 0 kudos

Unable to receive calls lately, mainly indoors

Hello. I have a PAYG £10 big bundle package. Lately, for a few weeks, I am unable to receive/give calls, mainly indoors. For some reason mobile coverage has become very poor. Anyone else experiencing same issue? What to do? I live in Chiswick/Hammers...

Beqashino by Level 1: Joiner
  • 63 Views
  • 2 replies
  • 0 kudos

Resolved! increases in cost

We have had notification today that my monthly bill is increasing from 5.44 to 7.24 p.m. How can this be justified!!

R001 by Level 1: Joiner
  • 266 Views
  • 11 replies
  • 0 kudos

Xbox Game Pass Ultimate – now available with O2 Extras

Morning, folks. I've got some exciting news to share, Xbox Game Pass Ultimate is now available with O2 Extras You can find more detail on this HERE Extras are a little something special just for being with us – the cherry on top of your mobile plan. ...

image (11).png Xbox 2.png Picture1 (002) (1).jpg
Dave-O2 by Community Manager
  • 177 Views
  • 4 replies
  • 0 kudos

Order

I ordered a phone through upgrade and I wasn’t able to provide a code since my SIM card wasn’t in the phone so I didn’t receive the code to claim the delivery and now the tracking says return to co-signer requested

Summer11 by Level 1: Joiner
  • 41 Views
  • 1 replies
  • 0 kudos

Resolved! Payment issue for my monthly contract

I had a text from O2 earlier stating a monthly payment of about £14's failed because I'm currently in financial hard times and am struggling to pay regular Bills and stuff. I have some money on my cash card, just enough to pay it (I think), if I was ...

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Latest Guides and Reviews

Voicemail Notification Stuck - How to fix

Hello With thanks to @Decoyaudio, please find the steps below to remove the Network Provider Voicemail notification when stuck. You need to dial 901 and switch your notification method to SMS then swi...

3 Comments

Switch Up - What's involved?

Hello all. After recent discussions and requests i've pulled together this handy guide to cover everything Switch Up Please find some more details below So what is Switch Up? You can swap your current...

7 Comments

eSIM - How to activate

Hello I've noticed over the past few weeks eSIM has become a hot topic on our Community, so I've put together a handy guide that gives our members all the information for everything eSIM related New &...

6 Comments

Apple Watch FAQs & Activation Guide

Hello, everybody Another hot topic I've spotted on the Community is members questioning error codes being received when trying to set up their new Apple Watch In response to this, I've created a guide...

55 Comments