Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Duplicate sms

A quick question: Does anyone else suffer with receiving the duplicate sms from friends? It's irritating now, my mate is always telling me that the service has failed from her side so she resends it, yet I still receive the message but numerous of ti...

Why Am I Now Being Asked For A PIN When I Try To Access My Voicemail?

The last couple of times I've tried to pick up voicemail messages, I receive an automoated message saying that my PIN has been set to Default, and that I need to change it. Having not previously set a PIN for my voicemail, I don't understand why I am...

Upgrading on Simplicity.

Hi all , Im struggling to find an answer to my question and hope someone can help. A few months ago i took out a 12 month simplicity contract.Purpose being i have a bad credit rating and cant currently get a handset deal.Im fast approaching the 6 mon...

Up grading from pay & go to monthly

I want to upgrade to monthly asi have lost pay go phone and sim..there offers that I have put a validation code thats been text to old paygo sim card but as i have lost it i can not code so i now stuck PLEASE HELP Xx

Resolved! Being rippped off :(

I have an o2 account, with a Nokia BL-5CB...and guess how much i'm paying...? £27!!!!!!!!! thats for a phone with no interent, no camera etc etc! it's barely colour!! this is all because my old o2 phone broke, o2 wanted £180 to fix it, the phone wasn...

Copy of Contract online?

Hi Is it possible to get a copy of your contract online as i cant find the paper copy that was issued to me Thanks

cancelling an upgrade

HiI'm looking to upgrade my phone and have chosen a phone online rather than looking through it in the shop. When I get my phone and if I choose to cancel within 7 days, will this commpletely cancel the contract with o2 or will it revert back to the ...

Are SIM swaps taking a long time?

Hi All. This is my first message here, so hello everyone! I did a SIM swap yesterday at 5.30pm. My old phone went off at about 7.30pm, however my new SIM has yet to be activated on an iPhone 4. I checked I had entered a 19 digit number yesterday, but...

Payment extension on Pay monthly

Hi O2, Am heading overseas for two weeks and need to extend my billing deadline by about two days. Can this be done?

Resolved! When is Peak/off peak time?

I thought after 6 would be off peak, but I've been charged £9.77 for a call starting at 18.02.I can't find the information anywhere on MyO2.Can anyone advise please?ThanksDot

O2

Forum Posts