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Why Am I Now Being Asked For A PIN When I Try To Access My Voicemail?

Anonymous
Not applicable

on ‎25-09-2012 11:35

on ‎25-09-2012 11:35

The last couple of times I've tried to pick up voicemail messages, I receive an automoated message saying that my PIN has been set to Default, and that I need to change it.

 

Having not previously set a PIN for my voicemail, I don't understand why I am now being asked to do this?

 

I haven't tried to reset the PIN (it wouldn't bother me if I had to set one up), but I'm curious as to why I now need a PIN when for the past 18 months I haven't?

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jonsie
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on ‎25-09-2012 11:41

on ‎25-09-2012 11:41

It's to stop others hacking your voicemail and so you can also retrieve them from a landline. Default is 8705
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perksie
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‎25-09-2012 11:44 - edited ‎25-09-2012 11:46

‎25-09-2012 11:44 - edited ‎25-09-2012 11:46

Jonsie is right the default pin for O2 voicemail is 8705 which you should change to one of your own, everybody should have a pin set otherwise anybody can listen to your messages.

 

This is how the News of the World and other newspapers were able to get so much information about people.

 

Have you not seen the Leveson inquiry in the news?

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MI5
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on ‎25-09-2012 12:15

on ‎25-09-2012 12:15

I don't think my voicemail will interest News of the World wink
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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perksie
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on ‎25-09-2012 13:04

on ‎25-09-2012 13:04

Nor mine! Smiley LOL

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

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Anonymous
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In response to perksie

on ‎04-10-2012 11:38

on ‎04-10-2012 11:38

 

Okay, so the nice automated voice tells me that my PIN is set to default, and that I need to change it - I am then told to enter a new 4-10 digit PIN.  When I try to do this, the automated voice then tells me that my PIN is incorrect.  Then the call is ended.  What am I doing wrong??  I only want to pick up my Voicemail!

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perksie
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on ‎04-10-2012 11:56

on ‎04-10-2012 11:56

The default pin is 8705, you may need to use that first and then change it to one of your own.

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

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