Solved: Connection got barred, how do i un-barr it?

customerone · ‎02-08-2020

hi so someone phoned o2 and pretended to be me, they have barred my phone and theres nothing i can do to get it unbarred. i can NOT call from my phone to explain this mistake and its very difficult for me to use a landline. how do i fix this?

MI5 · ‎02-08-2020

@customerone

You can contact O2 via Skype.
Details on this help link Guide: Coronavirus Community Help and Support

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

jonsie · ‎02-08-2020

Do you have a recept for the phone @customerone

Where did you buy it?

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎02-08-2020

@customerone

You can contact O2 via Skype.
Details on this help link Guide: Coronavirus Community Help and Support

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

O2

Connection got barred, how do i un-barr it?

Contact O2 when I have no SIM!

Enforcement notice

Credit to my account

Old legacy account - Dafault from 2019

Cancel Airtime plan only