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Jancsik800207
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I'd like to withdraw my balance.
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Cleoriff
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@Jancsik800207 

Have you overpaid?

Has your contract ended?

Not sure what balance you are talking about really.

Either way, if you have monies owing to you from O2, you need to contact them. All numbers in this guide Guide: Coronavirus Community Help and Support and Guide: How to find help & contact O2 

Veritas Numquam Perit

Girl in a jacket
Message 2 of 7
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MI5
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@Jancsik800207 

You need to call customer service to request a transfer to your bank account Guide: Coronavirus Community Help and Support 

Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 3 of 7
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Jancsik800207
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When I bought the phone, I paid a £ 450 deposit. What O2 gave me back now. I want to take it out.
Message 4 of 7
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MI5
Level 94: Supreme
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Do as I said above @Jancsik800207 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 5 of 7
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Carpredirm98
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My contract has not ended, this withdrawal may only be for business customers only.
Message 6 of 7
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Cleoriff
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@Carpredirm98 

Your query was answered on your own thread here https://community.o2.co.uk/t5/Other-Products-and-Services/Balance/m-p/1377409 

Veritas Numquam Perit

Girl in a jacket
Message 7 of 7
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