Get Help with Pay As You Go

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

SIM card in gate intercom system

Hi,Can anyone suggest the best tariff to be on for my SIM card in my gate intercom. I am currently on PAYG but I have to keep topping it up every month even though there is more than enough credit on it. If I forget the intercom stops working. Is it ...

tablet sim

hi i am currently a customer with 02 and i have a current pay monthly sim in my phone .i am looking to buy a separate 02 sim for my apple ipad .i did get one delivered but i’m not sure why but when i out the mobile data number in the top up it won’t ...

Resolved! Can't top up pay as you go

Hello. I can't top up my pay as you go sim card. When I dial the 4444 it says "wrong number". I am abroad and need to refill my account asap. Help please. Thx

IOU cr

Hey, PLEASE TELL ME ASAO IF O2 have a pay back emergency credit option?

Resolved! Top-up

I am a new(ish) subscriber. I only wish to use my phone a couple of times per month. Therefore I do not wish to top-up by the minimum £10.00. How do I top-up, online, by a smaller amount? Thank you.

Resolved! data

hi there i need help my phone says that i am using data on my phone and taking credit off my phone but my data is not on can anyone help me please

Bundle not working

Hello, i have top-uped my balance on 16.04 with £15. My bundle should have started on 01.05 but it's not working. Please see attached https://photos.app.goo.gl/DDrSiRvGNFhVegHQ9

Resolved! Iceland mobile operators

I am hopefully visiting Iceland on a cruise ship and roaming in Iceland is included in the PAYG tariffs. When I am off the ship, which networks that are compatible with O2 should I look for to manually connect to?

Resolved! how on earth do you get onto the live chat!!

I just want to unlock my phone to all networks there is no sim in it currently which makes the "my 02" page ineffective!

Resolved! over charged

I am with 'pay as you go' and have have paid my monthly top up on April 25th and the next is not due till May 25th. I have also added a £4 bolt on yesterday, but I still got a message that I am being charged £2 per day. This is horrendous as I hardly...

O2

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