Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...
Sent my phone to O2 Recycle. They said I hadn’t disabled the Cloud and there was LCD damage, so they would only give me about 10% of the amount originally offered. I had disabled cloud and the screen was absolutely fine, so I emailed back stating thi...
Hi, I know the promotional period for the free AKG headphones is due to start soon and I've just been checking how to claim these and it all makes sense except the "Proof of purchase receipt". Does anyone know what document this is? I have recieved m...
Got quoted £225 for my iPhone 7 Plus, it’s immaculate! Honestly no damage whatsoever. I even returned it in the recycle pack that was sent plus bubble wrap! And this morning they have said £46.20 due to • Screen damage : Discoloured area on LCD (shad...
Using an iPhone 6 and a separate o2 data hub (2 separate accounts).All working fine until last week.Now unable to connect to work e-mail servers unless I have the phone linked to home WiFi (via Sky) - in which case the mail comes through fine.All dat...
I have just had several conversations with chat assistance, in store and telephone customer services. During these I recieved conflicting information about use of my phone in Thailand and costs associated with it. The final conversation was with a cu...
A couple of years ago I was able to download the Couch to 5K programme to my MP3 player, now it only looks like they let you download it as a mobile phone app, or it simply plays on the computer. Have they stopped making it possible to download to MP...
I ordered an Apple AirPod on 19th December 2018 online and today is the 4th day of Feb 2019 and no communication or updates on the status of my order which I’ve paid for. I was told it could take 6weeks and nothing yet so I’m wondering what’s going o...
Evening,how do I order a boostbox? since tugo ended I simply cannot receive or make calls in my house,I cannot find anything regarding boostboxes except for business customers. thanks E
Why I can't find my order online, and when can I receive my earphone. Thank you
Well that’s the month gone, time to get my new tablet. Tried 6 times in two days and it’s not working! Should I be surprised ‘cause I’m not!!!
