My O2
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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

EmilieT by Former Staff
  • 8733 Views
  • 1 replies
  • 1 kudos

Resolved! new customer

Hellomy number has been ported over but my phone is not working. what can I do ?

Resolved! end contract

hello, how can i end my contract?

Maria10 by Level 1: Joiner
  • 397 Views
  • 1 replies
  • 0 kudos

Resolved! My o2 app problem

Now that the app is back up after the meltdown for the past 2 days of being down, everytime I go to check my data usage it has not changed/decreased. Its set at a specific number even though I know it should reflect my usage.

FionaA by Level 2: Apprentice
  • 1176 Views
  • 2 replies
  • 0 kudos

Resolved! Pac code

Can anyone help i am trying to import my number from smarty mobile.i have supplied o2 2 different pac codes they say none is valid i have spent approximately 6 hours on the phone on hold after being knocked from pillar to post.i was told 24 hours ago...

bignoz23 by Level 1: Joiner
  • 390 Views
  • 1 replies
  • 0 kudos

Resolved! Poor network

I’m not happy after 7 days no signal

Resolved! Download bill (airplan+device plan)

Hi,I used to be on a rolling monthly contract and could download by bill without any issues.I have switched now to a 2yr plan with a new phone but really struggling to find where to download the bill.I need to have the airtime and phone plan on the s...

ben2078 by Level 1: Joiner
  • 750 Views
  • 3 replies
  • 0 kudos

Resolved! SIM ONLY DEALS

I have a pay monthly account along with a SIMS only contract . My SIM only contract expired last year. I have looked at the SIM only deals and the same deal is still running. Do I need to change to this or just stay as I am

LMBT by Level 1: Joiner
  • 438 Views
  • 1 replies
  • 0 kudos

Resolved! Unable to login to My 02

Try in to login to My 02 app on android phone . Login repeatedly failed with "user and password do not match" Changed the password and tried again but got the same message.Tried clearing app cache and the data but still the same message. Have also tr...

SapperRE by Level 1: Joiner
  • 1271 Views
  • 4 replies
  • 0 kudos

Resolved! Missing Beats

My beats earphones didn’t arrive with my new phone and I just want to know how I can find out when they will arrive as it doesn’t say on the tracking bit of my o2