My O2
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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

EmilieT by Former Staff
  • 8397 Views
  • 1 replies
  • 1 kudos

Viewing bills from 2023

I want to view and download my bills from between March 2023 and September 2023 (7 bills in total). I can view and download my bills dated as of 7 September, but not the earlier ones from last year. The error message states: We're making some updates...

Sumaking by Level 1: Joiner
  • 209 Views
  • 1 replies
  • 0 kudos

my rolling monthly plan not showing

my account has been debited by £20 on 19 July for my rolling plan but my account is not showing that i have one and i am being asked to set one up

george08 by Level 1: Joiner
  • 175 Views
  • 1 replies
  • 0 kudos

Contract

I am trying to find out how long i have left on my contract?

Kerry19 by Level 1: Joiner
  • 162 Views
  • 1 replies
  • 0 kudos

Login o2

Hi, i cant login on Myo2 account, recently I tried to log in, I was redirected to my o2 bisnes account which is out of date since 05/2022, and I cannot log in to my current account and I cannot check how many payments I have left and other important ...

Anonymous by Not applicable
  • 203 Views
  • 1 replies
  • 0 kudos

Changing phone number on account

Trying to log into my O2 account and it’s sending messages to a phone number I don’t have any more but I can’t log in to change it

I need to update my email

I set up a contract today, and accidentally gave the email of .co.uk when it should have been .com. I just wish to change this… is it really that hard to be user friendly?

JF1997 by Level 1: Joiner
  • 192 Views
  • 1 replies
  • 0 kudos

Resolved! Increase data

I have my daughters phone attached tomy account. She has 2GB of data per month. I wish to increase it. How do I do that?

CP5 by Level 1: Joiner
  • 252 Views
  • 1 replies
  • 0 kudos

Resolved! .

.

Smithers1 by Level 1: Joiner
  • 364 Views
  • 5 replies
  • 0 kudos

Collection

I placed an order on a phone for collection and it said it will be ready to collect today, but when I call the store I selected they said there is nothing on their system

Tanya4 by Level 1: Joiner
  • 202 Views
  • 1 replies
  • 0 kudos