cancel
Showing results for 
Search instead for 
Did you mean: 

iPhone 7 plus defaulting to 'No Signal' after o2 Travel

Anonymous
Not applicable
I have just returned from a week in France and Spain whereby I utilised o2 Travel.

Since returning I have noticed that my iPhone 7 plus is regularly defaulting itself to 'No Signal' and I have to active/de-activate Airplane mode to rejoin network.

Has anyone else experienced anything similar?
Message 1 of 5
3,700 Views
4 REPLIES 4

madasaf1sh
Level 78: King of Kings
  • 12032 Posts
  • 69 Topics
  • 3221 Solutions
Registered:
Not seen this on my iPhone 7+ , i would check your network settings arent set to Manual, you can also reset your network settings.
--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 2 of 5
3,697 Views

MI5
Level 94: Supreme
  • 151817 Posts
  • 650 Topics
  • 28844 Solutions
Registered:
If the problem persists you can call into your local o2 store and try a free sim swap.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 3 of 5
3,695 Views

jonsie
Level 94: Supreme
  • 95704 Posts
  • 612 Topics
  • 7137 Solutions
Registered:

I would definitely change  the sim card anyway, it's the easiest to rule out. Or you could try your sim in another handset to see if it does the same. 

Maybe try a restore too on iTunes. 

Message 4 of 5
3,669 Views

Marjo
Former Staff
  • 7881 Posts
  • 468 Topics
  • 55 Solutions
Registered:

Hey @Anonymous how are you getting on? Were the above responses of help to you and were you able to resolve the issue in the end? Cheers

Message 5 of 5
3,624 Views